Questions and answers

It’s a series of large-print, step-by-step guides for older adults, written by Graham Tulley and published by Plainspoken Tech. There are five books: AI for Seniors, Scam-Proof, Your iPhone, Your iPad and Your Android Phone.

Yes. The paperbacks use 15-point body text on a roomy 7 × 10 inch page, set in Atkinson Hyperlegible, a typeface the Braille Institute designed for readers with low vision. Headings are bigger still. In the Kindle edition you can make the text as large as you like.

Start with the book for the device you use most: iPhone, iPad or Android phone. If scams worry you, Scam-Proof is the one every family member can use. If you’re curious about AI assistants such as ChatGPT, start with AI for Seniors.

On Amazon, as a paperback and as a Kindle ebook, in the US, UK, Canada, Australia and other countries. The books are coming soon; each book page will show Amazon links as soon as it’s released.

The device books are written for iOS 26 and 27, iPadOS 26 and 27, and Android 16 and 17. When a big software update changes how things work, we update the book and bring out a new edition.

Not yet. The books are available as paperbacks and Kindle ebooks. If you’d like another format, tell us. It helps us decide what to make next.

Graham Tulley is the pen name used for the series. You can read more about who we are and how we write and check our guides on our About page.

Yes. The AI Starter & Scam-Stopper Kit is free for everyone. Print it and share it with your family.

We can’t fix devices by email, but we read every message and use your questions for new articles. For free, in-person or online help, try your local library, Senior Planet from AARP in the US, Be Connected in Australia, or Age UK in the UK. Apple and Google also offer free help through their official support websites.

On an iPhone, open Settings, tap Display & Brightness, tap Text Size and drag the slider to the right. On an Android phone, open Settings and search for Font size, then drag the slider. Our step-by-step guides cover iPhone and iPad.

Usually the best phone is the one the rest of the family uses, so someone nearby can help. Both have good simple modes and strong scam-call protection. Our honest comparison goes through the differences.

Yes. iPhones and iPads have Assistive Access, which shows only a few large buttons. Samsung Galaxy phones have Easy mode, which makes text and icons bigger and the home screen simpler.

Google has replaced Google Assistant with Gemini on Android phones. “Hey Google” now opens Gemini, which can still set timers, make calls and send messages. Here’s what changed and how to set it up.

On an iPhone, turn on Screen Unknown Callers in Settings > Apps > Phone. On a Google Pixel, turn on Call Screen. On a Samsung Galaxy, turn on Caller ID and spam protection in the Phone app’s settings. See our guides for iPhone and Android.

It’s a secret word or phrase that only your close family knows. If someone calls sounding like a loved one and asking for money, you ask for the word. A scammer using a cloned voice won’t know it. The FBI recommends it. How to set one up in five minutes.

Don’t panic, and don’t type anything into the page. If you entered a password, change it on the real website or app. If you gave card or bank details, call your bank using the number on your card. Our calm 10-minute checklist walks you through every step.

In the US, report at ReportFraud.ftc.gov and, for internet crime, ic3.gov. In the UK, use Report Fraud. In Australia, report to Scamwatch. In Canada, contact the Canadian Anti-Fraud Centre. Every number and website in one place.

It can be, if you follow a few rules: download the real app, never type passwords, bank or ID numbers, and double-check anything important with a person you trust. Honest answers about safety and cost.

No. ChatGPT, Gemini, Copilot and Claude all have free versions that are plenty for everyday use. Paid plans add more use and extra features.