Scam simulator · Computer, online and social media

The Perfect Match

A kind, handsome stranger sends you a message, and over the months he becomes someone you look forward to hearing from every day. Practice spotting the signs, and see where the story always leads: to a request for money.

  • About 6 minutes
  • 7 decisions
  • Common in: Everywhere: social networks, dating sites and online groups in the US, UK, Australia, Canada, New Zealand and Ireland

The simulator

Why it matters: Americans aged 60 and over reported losing $584 million to romance and confidence scams in 2025. (FBI Internet Crime Complaint Center, 2025 report)

You lost your husband a few years ago. Your children live far away, and the evenings can be quiet. You enjoy a gardening group on a social network, where people swap photos and tips.

Below, each step shows what you'd see, the choices people make, and why each one is safe or risky. The summary at the end tells you what to look for and what to do.

You'll see each message or call as it would really look. Choose what you'd do, and you'll find out why. Nothing here is real: no messages are sent and nothing you choose leaves your device.

  1. Step 1 of 7 First contact

    One evening, a message arrives from someone you don’t know. His photo shows a handsome man in his sixties with a warm smile.

    Practice screen Social network message: from Richard Ellison
    Richard EllisonSocial network

    You're not friends with this person.

    1. They wrote: Good evening. I saw your photos in the gardening group and your roses are beautiful. I hope you don’t mind me saying hello.7:52 pm
    2. They wrote: I’m Richard. I’m a widower and an engineer, working on an offshore oil rig for a few more months. It can be lonely out here.7:53 pm

    What do you do?

    Not sure? Show a hint

    What about his job would make it hard to ever meet him?

    1. Reply warmly and accept his friend request. He seems kind, and he’s lost someone too.

      Risky choice

      It’s natural to respond to kindness, especially from someone who seems to understand loss. But this is how these scams begin: a friendly stranger, a sad story and a job that keeps him far away. Accepting can also let him see your photos, friends and family, which helps him shape his story.

    2. Reply politely, but don’t accept the request or share anything personal.

      Better, but not the safest

      Better. You haven’t opened up your profile. But replying tells him you’re interested, and these scammers are very patient. The safest step is to check who he really is before saying anything.

    3. Don’t reply. Check his photo with a reverse image search, or ask a family member to help, and report the profile if it’s fake.

      Safe choice

      That’s the safest choice. Photos in these profiles are often taken from someone else, and a reverse image search can show the same face under other names. If you’re not sure how, a family member or friend can do it with you in a minute.

    Red flags at this step

    • A message from a stranger with an attractive, “too perfect” profile
    • A sad story straight away: widowed, lonely
    • A job far away that explains why he can’t meet: an oil rig, the military, a doctor overseas

    What's really going on

    The FTC says romance scammers often claim to be “working on an oil rig, in the military, or working with an international organization.” The job is chosen so that meeting is always impossible. Friendly online groups are a common starting point: a 77-year-old woman in Edinburgh met someone in a Facebook chat group who called herself Alla and said she worked on an oil rig in the North Sea.

  2. Step 2 of 7 The hook

    Suppose you do reply. Richard is funny, attentive and interested in your life. After a few days, he asks to move the conversation.

    Practice screen Social network message: from Richard Ellison
    Richard EllisonSocial network
    1. They wrote: I love talking with you. The signal on the rig is much better on a different chat app. Could we talk there instead? It’s more private.8:10 pm

    What do you do?

    Not sure? Show a hint

    Who benefits if the conversation moves somewhere more private?

    1. Download the app he suggests. Better signal makes sense on a rig.

      Risky choice

      It sounds practical, but moving off the social network is a key step for the scammer. The network can spot and remove fake accounts, and you can report him there. On a private chat app, it’s much harder for anyone to notice and step in.

    2. Say I’d rather keep chatting here, and tell a friend or family member about him.

      Safe choice

      Well done. Staying where you met means the account can be checked and reported. Watch how he reacts: someone genuine will be fine with it. Someone who keeps pushing is telling you something.

    Red flags at this step

    • Being asked to move to a different, private chat app
    • A reason that sounds practical: better signal, more privacy

    What's really going on

    Moving you somewhere private is one of the most common steps. In a case reported by Fox News, a woman in Southern California was contacted on Facebook by someone pretending to be a TV actor, who then led her to set up a WhatsApp account. The FBI warns about anyone who seems too perfect or quickly asks you to leave a dating site or social network.

  3. Step 3 of 7 Winning your trust

    Many people do move apps. Over the next three months, Richard messages every day. He calls you “my darling”, talks about retiring near you, and sends a video.

    Practice screen Chat app message: from Richard
    RichardChat app
    1. They wrote: Good morning, my darling. The sea is rough today, but thinking of you keeps me going.6:02 am
    2. They wrote: (Video) Richard, on a windy deck, smiles and says your name: “This is just for you. I can’t wait until we’re together.”6:04 am
    3. You wrote: Could we do a live video call tonight? I’d love to really talk.7:15 am
    4. They wrote: I wish we could. The internet out here can’t manage live video. Soon, I promise.7:31 am

    What do you do?

    Not sure? Show a hint

    Has he ever talked with you live, face to face on screen?

    1. The video says my name. That’s proof he’s real.

      Risky choice

      It feels like proof, but videos like this can be made with AI, or pieced together from someone else’s footage. In one real case, a fake video addressed the woman by name as “my queen”. A recording can’t answer a question you ask in the moment.

    2. Keep asking for a live video call, and ask him to wave and hold up three fingers.

      Better, but not the safest

      A sensible test. Expect more excuses: the signal, the camera, his work. After months of excuses, the excuses are the answer. The strongest step of all is talking to someone you trust.

    3. Tell someone I trust about him, and show them the messages and the video.

      Safe choice

      That’s the strongest step. A friend or family member who isn’t caught up in the feelings can often see what’s hard to see from the inside. Scammers work hard to stop you doing this, which is exactly why it helps.

    Red flags at this step

    • Love and plans for the future within weeks
    • Messages every day, often at the same times
    • Videos and photos, but never a live, two-way video call

    What's really going on

    Romance scams are run like a business. Workers in scam compounds have described using AI chatbots to write flirtatious messages. Pre-recorded “proof” videos are common now: a 77-year-old in Edinburgh was convinced by videos of a partner who didn’t exist, and lost £17,000. The FBI warns about anyone who promises to meet in person but always has an excuse.

  4. Step 4 of 7 The pressure

    One day, Richard asks for something new.

    Practice screen Chat app message: from Richard
    RichardChat app
    1. They wrote: Please keep us private for now, my darling. Your family wouldn’t understand. They’d think I’m after something. When I’m home, they’ll see how happy I make you.9:40 pm

    What do you do?

    Not sure? Show a hint

    Why would someone who loves you want you to hide him from your family?

    1. Agree. It’s our business, and I don’t want an argument with the family.

      Risky choice

      It’s understandable to want to protect something that feels precious. But secrecy is what the scammer needs most. Once you stop talking about him, no one is in a position to spot the warning signs with you.

    2. Tell my family or a close friend anyway. Anyone who loves me wouldn’t ask me to hide him.

      Safe choice

      That’s right. A genuine partner wants to meet your family, not hide from them. Talking to someone you trust is the best protection there is, and you don’t have to be sure it’s a scam to do it.

    Red flags at this step

    • Being asked to keep the relationship secret
    • Turning you against family: “they wouldn’t understand”

    What's really going on

    Isolation is a deliberate tactic. In the Southern California case, the woman’s daughter said her mother “was being groomed not to share this information.” The FBI lists attempts to cut you off from friends and family as a warning sign.

  5. Step 5 of 7 The ask

    A few weeks later comes the first request. It’s small, and it sounds sweet.

    Practice screen Chat app message: from Richard
    RichardChat app
    1. They wrote: It’s my daughter’s birthday on Saturday and I can’t get to a store from the rig. Could you buy two $250 gift cards for her? Just send me photos of the backs and I’ll pay you back when I’m home.5:15 pm

    What do you do?

    Not sure? Show a hint

    Have you ever met him in person?

    1. Buy the cards. It’s for his daughter, and it’s only $500.

      Risky choice

      It seems a small kindness, and that’s the point: it tests whether you’ll pay. Photos of the backs of gift cards let him spend the money straight away, and it’s very hard to get back. Requests nearly always grow after the first yes.

    2. Offer to mail a present to his daughter instead.

      Better, but not the safest

      Kind, and it keeps money out of his hands, but he’ll have a reason why that won’t work. Any request for money or gifts from someone you’ve never met is the moment to stop and talk to someone.

    3. Say no, kindly but firmly. I don’t send money to someone I’ve never met in person.

      Safe choice

      Exactly right. The FTC’s advice is simple: “Never send money or gifts to a sweetheart you haven’t met in person.” If he’s genuine, he’ll understand. If he sulks, pleads or gets angry, that tells you what you need to know.

    Red flags at this step

    • A first, small request for money
    • Gift cards, and being asked for photos of the numbers on the back
    • A promise to pay you back

    What's really going on

    The first request is usually small and hard to refuse: a birthday, phone credit so you can keep talking, a travel fee. In the Southern California case, a request for $500 in gift cards was what first worried the woman’s daughter, who later found about 110 gift cards. The FTC says romance scammers ask for gift cards, wire transfers, payment apps and cryptocurrency because the money is hard to get back.

  6. Step 6 of 7 The ask

    Suppose some money has changed hands, or he has simply kept asking. Now Richard says his contract is ending, and he has shipped his savings home ahead of him, to you. Then this letter arrives by email.

    Practice screen Letter or document: from International Freight Clearance

    International Freight Clearance

    NOTICE OF CONSIGNMENT HOLD · Ref. IFC/0917/HX

    Dear Consignee,

    A secured box declared as “personal effects and funds” in the name of Mr. Richard Ellison is being held at our clearance facility. You are listed as the receiver.

    Release requires payment of the customs clearance fee of $4,850 within 72 hours. Unclaimed consignments will be forfeited.

    Payment must be made by wire transfer to our clearance agent. Do not discuss this consignment with third parties.

    [Stamp: CLEARED FOR RELEASE ON RECEIPT OF FEE]

    Contact: [email protected]

    What do you do?

    Not sure? Show a hint

    Would you normally pay a fee to receive a gift of money?

    1. Pay the fee. It’s official paperwork, and then his savings will be safe with me.

      Risky choice

      The letter, the stamp and the reference number were all made by the scammer. There is no box and no savings. Paying the fee won’t release anything; it will lead to another fee.

    2. Email the clearance office first to check it’s real.

      Risky choice

      The email address on the letter goes back to the scammer, so of course they’ll say it’s real. Only check through contacts you find yourself. Better still, show the letter to someone you trust.

    3. Stop. Show the letter and the messages to my family, and call my bank.

      Safe choice

      That’s the right move, and it’s never too late, even after months. A fee to release a box of savings, gold or cash is a well-known romance-scam story. Your bank can help you stop any payments you’ve already started.

    Red flags at this step

    • A fee to receive money or valuables
    • Official-looking paperwork from a company you can’t check for yourself
    • A deadline, a threat (“forfeited”) and “do not discuss this”
    • A contact address that doesn’t belong to any real company

    What's really going on

    The FTC lists a package that needs “customs or some other made-up fee” among romance scammers’ favorite lies. Fake paperwork is part of the kit: in the Edinburgh case, the woman was asked for $2,500 for a helicopter flight off the rig, backed by documents that looked official but were fake.

  7. Step 7 of 7 Afterwards

    Some people pay, then pay again as new fees appear. Then Richard asks for a different kind of favor.

    Practice screen Chat app message: from Richard
    RichardChat app
    1. They wrote: My darling, a business partner is sending me $8,000 but my accounts are frozen while I’m abroad. Can he send it to your bank account? You’d just need to send it on to my agent. It’s only a favor.8:22 pm

    What do you do?

    Not sure? Show a hint

    Whose money is it, really?

    1. Help him. It’s not my money, so what’s the harm?

      Risky choice

      The money is very likely stolen from someone else, perhaps another scam victim. Passing it on makes you what’s called a “money mule”, and your bank account could be closed or investigated. The FBI says someone you meet online who needs your bank account to deposit money is most likely using it for other theft and fraud.

    2. Refuse, stop replying, and report everything to my bank and the police.

      Safe choice

      That’s right. Stopping now protects you, and the next person he targets. Keep the messages, receipts and letters as evidence when you report it. Being deceived by professionals is nothing to be ashamed of.

    Red flags at this step

    • Being asked to receive money and send it on
    • Frozen accounts, and fees that never end
    • Later: anyone who offers to get your money back for a fee

    What's really going on

    When the money runs low, scammers often try to use their victim’s bank account to move stolen money. Later, the same criminals, or others who’ve bought their lists, may come back as a lawyer or government agent offering to recover your money for a fee. That’s a second scam. AARP found that 55% of people over 50 who lost money to a romance scam never reported it, often because of shame. Reporting helps, and you have nothing to be ashamed of.

What really happened

Richard doesn’t exist. His photos were taken from someone else, his messages may have been written by a team working from a script, and his video was made to order. Everything, from the oil rig to the customs letter, was designed to explain why he could never meet you and why he always needed money. If this has happened to you, you’re far from alone, and it isn’t your fault. These scams are run by professionals who do this all day, and the feelings you had were real and good.

Read your summary

Test your family

How would your family do?

Send this simulator to a parent, grandparent or friend. They try it on their own phone or computer, and at the end they can send their score straight back to you, so you can see which steps caught them out. Then talk it over together.

Nothing is sent to us. Your first name and their score travel only inside the link you send, after the # sign, which web browsers never send to our website.

From simulator to confidence

Protect the whole family with Scam-Proof

This simulator is one scam. Scam-Proof puts 50 of today's scams in one calm, large-print book to keep by the phone, for you and the people you love.

This scam is in the book. Chapter 7 is all about romance and friendship scams, and scams 33 and 34 in the book's 50-scam library cover the online romance and the overseas worker.

  • Spot the three-part pattern behind almost every scam: pressure, secrecy and strange payment
  • Handle fake bank, tax, Medicare and tech-support calls with word-for-word scripts
  • Catch out cloned-voice “grandchild in trouble” calls with a family safe word
  • Check a text, email or website before you tap anything
  • A 50-scam library with the tell and the fix for each
  • 20 "Say This" scripts for tricky calls and messages

254 pages · 16-point large print · paperback and Kindle ebook · written for older adults and the families who help them

Scam-Proof is almost ready. Leave your email and we'll tell you the day it's on Amazon.

Summary · keep this

Romance scam: what to look for and what to do

Remember: Never send money or gifts to someone you’ve only met online, however real the relationship feels. Talk to someone you trust before you do anything.

What to look for

  • A stranger with a “too perfect” profile who contacts you first
  • A job that keeps them far away: an oil rig, the military, a doctor overseas
  • Asking to move to a private chat app
  • Love and talk of the future very quickly
  • Videos and voice messages, but never a live, two-way video call or a meeting
  • “Keep us private”, and turning you against your family
  • Any request for money, gift cards, or fees for a “delivery”
  • Being asked to receive money and send it on

What to do

Someone you don’t know sends a friendly message
Don’t reply. Check their photo with a reverse image search, or ask a family member to help.
They want to move to another app
Say no. If you chat at all, stay where you met, so the account can be reported.
They never manage a live video call, or a meeting
Treat the excuses as your answer, and talk to someone you trust.
They ask for money, however small
Say no. Never send money or gifts to someone you haven’t met in person.
They ask you to receive money and pass it on
Refuse, and tell your bank. The money is very likely stolen.

If you've already paid, clicked or shared details

Don't be embarrassed. These scams are run by professionals, and acting fast gives you the best chance of stopping the damage.

  1. Stop sending money and stop replying, but keep all the messages, letters and receipts.
  2. Call your bank or card company straight away, on the number on your card. For gift cards, call the company named on the card as soon as you can and tell them it was a scam.
  3. Report the profile to the social network or dating site, then report the scam (see below for your country).
  4. If you shared passwords or bank details, change the passwords and tell your bank.
  5. Be wary of anyone who offers to get your money back for a fee. That’s a second scam.
  6. Talk to someone. Feeling hurt and embarrassed is normal, and it isn’t your fault.

Where to get help and report it

United States

  • Money gone or card details shared? Call your bank or card company now, on the number on the back of your card.
  • Report it at ReportFraud.ftc.gov and, for anything online, to the FBI at ic3.gov.
  • Aged 60 or over? The National Elder Fraud Hotline can help you report and recover: 1-833-FRAUD-11 (1‑833‑372‑8311), Monday to Friday, 10am to 6pm Eastern.
  • Free advice from trained volunteers: AARP Fraud Watch Network Helpline, 877‑908‑3360. You don’t need to be a member.
  • Scam texts: forward them to 7726 (spells SPAM).
  • Gave out personal details? Get a recovery plan at IdentityTheft.gov and think about a free credit freeze.
  • Someone coming to your door to collect money? Call 911.
  • Feeling low or overwhelmed? You can talk to someone free, any time: call or text 988.

United Kingdom

  • Money gone or card details shared? Call 159 to reach your bank safely (it works for most major banks), or use the number on your card.
  • Report it to Report Fraud at reportfraud.police.uk or 0300 123 2040 (England, Wales and Northern Ireland). In Scotland, call Police Scotland on 101.
  • Tricked into a bank transfer? Ask your bank about a refund. UK rules cover most transfers up to £85,000 if you claim within 13 months.
  • Scam texts: forward them free to 7726. Scam emails: forward them to [email protected].
  • Free, confidential advice: Age UK Advice Line, 0800 678 1602.
  • Someone coming to your door to collect money or cards? Call 999.
  • Feeling low or overwhelmed? Samaritans are there any time, free, on 116 123.

Australia

  • Money gone or card details shared? Call your bank now, on the number on your card or in your banking app.
  • Report it to Scamwatch at scamwatch.gov.au. If it happened online, also report it to police through ReportCyber at cyber.gov.au.
  • Gave out personal details or ID? IDCARE gives free help: 1800 595 160.
  • Not sure what to do? The Australian Cyber Security Hotline is 1300 CYBER1 (1300 292 371). For police, call the Police Assistance Line on 131 444.
  • Scam texts: report them to Scamwatch. Telstra customers can also forward them to 7226; other providers may too, so ask yours.
  • Someone coming to your door to collect money or cards? Call 000.
  • Feeling low or overwhelmed? Lifeline is there 24 hours a day on 13 11 14.

Canada

  • Money gone or card details shared? Call your bank now, on the number on your card.
  • Report it to the Canadian Anti-Fraud Centre: 1‑888‑495‑8501 (Monday to Friday, 10am to 4:45pm Eastern) or online at reportcyberandfraud.canada.ca. Tell your local police too.
  • Scam texts: forward them to 7726.
  • Gave out personal details? Ask Equifax and TransUnion to put a fraud alert on your credit file.
  • Someone coming to your door to collect money or cards? Call 911.
  • Feeling low or overwhelmed? You can talk to someone free, any time: call or text 988.

New Zealand

  • Money gone or card details shared? Call your bank now, on the number on your card.
  • Report it to Police on 105 (or 105.police.govt.nz) and to the National Cyber Security Centre at ncsc.govt.nz/report or 0800 114 115.
  • Free advice: Netsafe, 0508 638 723.
  • Scam texts: forward them free to 7726.
  • Gave out personal details or ID? IDCARE gives free help: 0800 121 068.
  • Someone coming to your door to collect money or cards? Call 111.
  • Feeling low or overwhelmed? Call or text 1737, free, any time, to talk to a trained counselor.

Ireland

  • Money gone or card details shared? Call your bank now, on the number on your card.
  • Report it at your local Garda station. In an emergency, call 999 or 112.
  • Scam texts: mark them as spam and block the sender. Texts from unregistered senders now show as “Likely Scam”.
  • Check before you invest: search the Central Bank of Ireland register at registers.centralbank.ie. Scam alerts from Irish banks are at fraudsmart.ie.
  • Feeling low or overwhelmed? Samaritans are there any time, free, on 116 123.

The rules that stop almost every scam

  • Hang up and call back on a number you find yourself: the back of your card, a bill, or the official website.
  • Never share a code sent to your phone, and never let anyone who contacted you take control of your computer or phone.
  • Never move money to keep it safe. No bank, police force or government agency will ever ask you to.
  • Gift cards, crypto, Bitcoin machines, wire transfers, cash couriers and gold are how scammers get paid. Anyone who asks for them is a scammer.
  • Secrecy and hurry are the giveaways. Anyone who tells you not to tell your bank or family, or to act right now, is working against you.
  • Tell someone. Talk it over with a family member, a friend or your bank before you pay anyone you didn’t plan to pay.

Phone numbers and web addresses were checked on 28 September 2026. They can change; if one doesn't work, search for the organization's official website, and please let us know.

Sources we checked

The people, numbers, companies and web addresses shown in this simulator are made up. The way the scam works is taken from real cases reported by police, regulators and consumer groups.

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